Best Western CTC Hotel Verona

The reception staff were very pleasant — friendly, welcoming, and always smiling, which made a great first impression. In the main restaurant, we were served by a very kind and attentive waiter, which we really appreciated. However, the female hostess/waitress was unfortunately quite the opposite — unfriendly, visibly displeased, and not welcoming at all, which affected the overall dining experience.

Clean sheets Large bed and room Large bathroom Good breakfast for the price I was able to switch the booking day due to car issues with no price exchange even though it was a non-refundable room Staff is always friendly (cleaning people included)

Hotel reception and lobby area has been updated to modernise it but the rooms have not been which meant they looked a little dated and tired. That said the room we had was spacious and the bed was plenty big enough and comfortable. Shower was powerful and always good temperature, at times we were given towels that I would say were no bigger than hand towels to dry with but staff did however replace these when requested. Iron can be made available upon request and we were left with this for our entire stay. Bottled water was provided and replenished in the mini fridge daily.

The hotel is placed next to the motorway, at the outskirts of Verona. If you're coming by car, there is a parking lot with plenty of spaces. The first impression when you arrive in the courtyard of the hotel you'll think that it's old, but the interior is the opposite. The reception and the restaurant look great and tidy. All the personnel working at the hotel during my stay were very pleasant and nice with us. The restaurant has great local food and it can be also served in the room. The room was very spacious with beautiful decorations and we really loved it. If you want to travel in the city center of Verona, be sure to make reservations for the night before for the hotel's shuttle bus.

Breakfast was ok, staff was nice and we really appreciated the (outdoor) free parking with security personnel. Made us feel very safe and not worry for our car as we were making a stop. They also gave us a free crib for our baby, the only hotel in Italy to do so, hopefully others follow.